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Events |
Recent
events
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GSMA
Mobile World Congress
Barcelona |
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Unleash
Business Value and Differentiation with
Knowledge-Infused CRM: Top 2010 Trends,
Best Practices, and Real-Life Examples
Online seminar by KMWorld,
TSIA, and eGain
VIEW
archive
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Hidden
Costs in Contact Centers and Customer
Service Organizations
Online seminar by CRM Magazine,
BenchmarkPortal, and eGain |
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KM
for Contact Center and Web Customer
Service
Online seminar by KMWorld,
TSIA, and eGain
VIEW
webcast |
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eGain
EMEA User Conference 2010
The Savill Court Hotel, Windsor
Great Park, UK |
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Web
Self-Service: The Challenges and Benefits
of Getting It Right
VanillaPlus Thought Leadership
Webinars |
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State
of Customer Servce in 2010: Hot Trends
and Innovation Opportunities
Online seminar by CRM magazine,
Forrester, and eGain
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Mobile
World Congress
Barcelona, Spain
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What’s
New in eGain Service 9
eGain Service 9 Webinar Series
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Harvesting
and Leveraging Social Knowledge in the
Customer Contact Center
Webinar by eGain and KMWorld
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eGain
Customer Summit 2009
MGM Grand Hotel, Las Vegas
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Mobile
Customer Service: Megatrends and Next
Practices
Webinar by eGain
VIEW
archive
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Customer
Service in Telecoms: Emerging Trends
and Next Practices
Third webinar in the eGain Telecoms
Webinar Series 2009 |
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eGain
EMEA User Conference 2009
Windsor, UK |
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