January 30, 2012
CRMBuyer
|
Oracle Adds RightNow to Cloud Wars Arsenal |
January 30, 2012
MyCustomer
|
Your six customer service priorities for 2012 |
January 27, 2012
destinationCRM
|
Deliver on Your Customer Service Brand Promises |
January 27, 2012
StreetAuthority
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These Small Stocks Could Provide BIG Gains Very Soon |
January 24, 2012
Financial Times
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New customers: Retailers experiment on ways to win loyalty |
January 11, 2012
KMWorld
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SAP endorsement for eGain |
January 04, 2012
Internet Retailer
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A rocky 2011 for e-commerce stocks |
January 04, 2012
IDM
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Young consumers take to social media to complain |
January 03, 2012
Inspiresme
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Social media a 'go-to platform' for making complaints |
January 03, 2012
ihotdesk
|
Customers going online to complain |
December 31, 2011
San Jose Mercury News
|
2011 stock markets: A rollercoaster ride that ended where it started |
December 26, 2011
1to1 Media
|
2012 Trends to Watch: Sales |
December 21, 2011
KMWorld
|
eGain unveils contact center solution for Cisco Unified CCX |
December 18, 2011
All VoIP News
|
eGain Launches Multichannel Suite to Enhance Cisco Unified Contact Center Express |
December 15, 2011
TMCnet
|
Contact Center Software Provider eGain Unveils eGain 10 for Cisco Unified Contact Center Express 8.5 |
December 13, 2011
destinationCRM
|
Cisco Unified CCX Gets Cross-Channel Upgrade |
December 12, 2011
Internet Retailer
|
eGain Expands in Germany |
November 28, 2011
1to1 Media
|
The 5 Musts for Optimizing Multichannel Customer Service |
November 21, 2011
1to1 Media
|
The Mobile Channel Is a Wellspring of Customer Data |
November 06, 2011
Customer Service Network
|
eGain joins forces with CSN to promote service excellence |
November 02, 2011
destinationCRM
|
Improving Customer Service in Midsized Businesses |
November 01, 2011
iMedia Connection
|
4 social media tips for customer engagement |
October 31, 2011
JAGSReport
|
eGain Communications Co. (EGAN) Hits New 52-Week High at $9.48 |
October 28, 2011
CustomerContactNews
|
Can you keep customers happy on a budget? 3 ways it's been done |
October 28, 2011
China Analyst |
Top 10 NASDAQ Stocks with Highest Return on Equity: EGAN, FRP, JAZZ, ITMN, PTNR, LLTC, CATM, USCR, VALU, DEPO
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October 19, 2011
ITWeb
|
Advanced online customer self-service solution available to SA market |
October 17, 2011
Seeking Alpha
|
eGain Communications: Undiscovered And Poised To Double |
October 14, 2011
Social Media Optimization
|
5 Steps To Expand The Business Value Of Social Customer Engagement |
October 04, 2011
MediaPost
|
4 Tips For Social Media Customer Engagement |
September 30, 2011
Financial Director
|
The bottom line on social media complaints |
September 21, 2011
MarketWatch
|
CRM Pavilion to Be Showcased at Oracle(R) OpenWorld 2011 |
September 12, 2011
CRMBuyer
|
The Social Phenom That Was This Year’s Dreamforce |
September 05, 2011
1to1 Media
|
Putting Customer Service in Charge of Social |
September 01, 2011
1to1 Media
|
Five Steps to Align Customer Service to Brand Image |
September 01, 2011
KMWorld
|
Trend-Setting Products of 2011: eGain Interactive Sales Suite |
August 30, 2011
Call Centre Clinic
|
eGain introduces Sales Offers for Facebook |
August 29, 2011
TMCnet
|
eGain Offers is Now Available for Facebook |
August 26, 2011
Retail Systems
|
Reach more shoppers via Facebook offers |
August 26, 2011
DestinationCRM
|
eGain Introduces Sales Offers for Facebook |
August 25, 2011
FacebookLIFE
|
Facebook Offers Mix Gains New Entrant: eGain |
August 25, 2011
Order Facebook Fans
|
Facebook Offers Mix Gains New Entrant: eGain |
August 25, 2011
Call Centre Clinic
|
eGain appoints Dennis Fois as UK and Northern Europe sales director |
August 25, 2011
Call Centre Helper
|
Movers and Shakers: eGain appoints Dennis Fois as UK and Northern Europe sales director |
August 25, 2011
All Facebook
|
Facebook Offers Mix Gains New Entrant: eGain |
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