Email:  
  Password:   
  
Remember me next time  
eGain Communications
 
eGain passport: Log in | Sign up
 
 

 
News
  Events
  Press releases
  Press clippings
  Press kit
 
Press clippings
Home > News & events > Press clippings Untitled Document
Forward to colleague  | Print

Press clippings


February 2010
Call Centre Helper

11 tips for effective email management
January 2010
destinationCRM

Learn to Innovate by Unlearning
January 2010
Contact Center Pipeline

Contact Center Performance Measures
January 2010
KMWorld

SaaS: integration in cloud
December 2009
1to1 Media


Multichannel Service Is a Work in Progress
November 2009
San Francisco Business Times

eGain swings to Q1 profit
November 2009
callcentreeurpoe.com

Turn your call centre into a CIH
November 2009
destinationCRM

Gartner Magic Quadrant for E-Service Suites '09
October 2009
vanillaplus.com

Customer Self-Service: Is it an operator's Swiss Army knife?

October 2009
callcentrehelper.com

UK Call Centres brace for Postal Strike
October 2009
TMCnet

British Gas Deploys eGain KnowledgeAgent to Enhance Customer Service
September 2009
KMWorld.com

KMWorld Trend-Setting Products of 2009
August 2009
InternetRetailer

A new breed of call centers enables retailers to interact with customers like never before
July 2009
Finextra.com

Ivobank taps eGain for customer service
July 2009
Eurocomms.com

Partnership claimed to advance customer support for mobile devices
July 2009
CIO

7 Habits of Highly Green Contact Centers
July 2009
TMCnet

Ivobank Taps eGain Service Suite to Boost Customer Service
July 2009
Call Centre Clinic

Ivobank taps eGain for customer service
July 2009
The Paypers

Ivobank taps eGain for multichannel, multilingual customer interaction platform
July 2009
Harvard Business Publishing

How to Build a Multilingual, Multicultural Customer Experience
July 2009
Contact Centres.com

Ivobank taps eGain for customer service
July 2009
CBR mobility


eGain, WorldManuals to offer customer support for mobile service providers
July 2009
Mobile Europe

Partnership claimed to advance customer support for mobile devices
July 2009
TMCnet

eGain, WorldManuals Announce Partnership
July 2009
Hotfrog.nl

eGain tekent Atos Origin op als nieuwe Channel Partner in Nederland
July 2009
Computing.co.uk

Asos replaces email management software
July 2009
CRMToday

ASOS.com Selects eGain for Email Management
July 2009
Retail Systems

ASOS sees dramatic difference with eGain Mail
July 2009
Yahoo news UK

Asos replaces email management software
July 2009
CallCentreClinic.com


ASOS.com fills its shopping basket with eGain email management
July 2009
CRN channelweb.co.uk

Asos replaces email management software
July 2009
InternetRetailing

Asos responds faster with eGain
July 2009
PC Mag.co.uk

Asos replaces email management software
July 2009
Customer Magazine


The multilingual, multicultural customer service experience (pages 24-28)
Next >  
 
 
Quick links
Case studies
Press clippings
Press releases
White papers
Follow us Follow us on Twitter Follow us on Facebook

 
 

Back Top Printer friendly version Forward to colleague
  Contact us | Terms of use | Privacy policies | Site map
© 2010 eGain Communications. All rights reserved.