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January 30, 2012
CRMBuyer

Oracle Adds RightNow to Cloud Wars Arsenal
January 30, 2012
MyCustomer

Your six customer service priorities for 2012
January 27, 2012
destinationCRM

Deliver on Your Customer Service Brand Promises
January 27, 2012
StreetAuthority

These Small Stocks Could Provide BIG Gains Very Soon
January 24, 2012
Financial Times

New customers: Retailers experiment on ways to win loyalty
January 11, 2012
KMWorld

SAP endorsement for eGain
January 04, 2012
Internet Retailer

A rocky 2011 for e-commerce stocks
January 04, 2012
IDM

Young consumers take to social media to complain
January 03, 2012
Inspiresme

Social media a 'go-to platform' for making complaints
January 03, 2012
ihotdesk

Customers going online to complain
December 31, 2011
San Jose Mercury News

2011 stock markets: A rollercoaster ride that ended where it started
December 26, 2011
1to1 Media

2012 Trends to Watch: Sales
December 21, 2011
KMWorld

eGain unveils contact center solution for Cisco Unified CCX
December 18, 2011
All VoIP News

eGain Launches Multichannel Suite to Enhance Cisco Unified Contact Center Express
December 15, 2011
TMCnet

Contact Center Software Provider eGain Unveils eGain 10 for Cisco Unified Contact Center Express 8.5
December 13, 2011
destinationCRM

Cisco Unified CCX Gets Cross-Channel Upgrade
December 12, 2011
Internet Retailer

eGain Expands in Germany
November 28, 2011
1to1 Media

The 5 Musts for Optimizing Multichannel Customer Service
November 21, 2011
1to1 Media

The Mobile Channel Is a Wellspring of Customer Data
November 06, 2011
Customer Service Network

eGain joins forces with CSN to promote service excellence
November 02, 2011
destinationCRM

Improving Customer Service in Midsized Businesses
November 01, 2011
iMedia Connection

4 social media tips for customer engagement
October 31, 2011
JAGSReport

eGain Communications Co. (EGAN) Hits New 52-Week High at $9.48
October 28, 2011
CustomerContactNews

Can you keep customers happy on a budget? 3 ways it's been done
October 28, 2011
China Analyst
Top 10 NASDAQ Stocks with Highest Return on Equity: EGAN, FRP, JAZZ, ITMN, PTNR, LLTC, CATM, USCR, VALU, DEPO

October 19, 2011
ITWeb

Advanced online customer self-service solution available to SA market
October 17, 2011
Seeking Alpha

eGain Communications: Undiscovered And Poised To Double
October 14, 2011
Social Media Optimization

5 Steps To Expand The Business Value Of Social Customer Engagement
October 04, 2011
MediaPost

4 Tips For Social Media Customer Engagement
September 30, 2011
Financial Director

The bottom line on social media complaints
September 21, 2011
MarketWatch

CRM Pavilion to Be Showcased at Oracle(R) OpenWorld 2011
September 12, 2011
CRMBuyer

The Social Phenom That Was This Year’s Dreamforce
September 05, 2011
1to1 Media

Putting Customer Service in Charge of Social
September 01, 2011
1to1 Media

Five Steps to Align Customer Service to Brand Image
September 01, 2011
KMWorld

Trend-Setting Products of 2011: eGain Interactive Sales Suite
August 30, 2011
Call Centre Clinic

eGain introduces Sales Offers for Facebook
August 29, 2011
TMCnet

eGain Offers is Now Available for Facebook
August 26, 2011
Retail Systems

Reach more shoppers via Facebook offers
August 26, 2011
DestinationCRM

eGain Introduces Sales Offers for Facebook
August 25, 2011
FacebookLIFE

Facebook Offers Mix Gains New Entrant: eGain
August 25, 2011
Order Facebook Fans

Facebook Offers Mix Gains New Entrant: eGain
August 25, 2011
Call Centre Clinic

eGain appoints Dennis Fois as UK and Northern Europe sales director
August 25, 2011
Call Centre Helper

Movers and Shakers: eGain appoints Dennis Fois as UK and Northern Europe sales director
August 25, 2011
All Facebook

Facebook Offers Mix Gains New Entrant: eGain
   
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