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March 10, 2010 Cross-agent and cross-channel customer experience declines in financial services sector, research study finds

March 10, 2010 Retail sector ranks first in customer service in multi-industry "mystery shopping" customer experience research from eGain

March 10, 2010 US communications providers improve slightly in subscriber service overall, but channel silos get deeper

March 03, 2010 Pan-European Survey Reveals Telecoms Consumers Want Love, Not Discounts

March 01, 2010 eGain named to KMWorld magazine's "100 Companies that Matter in Knowledge Management" Fourth Year in a Row

February 23, 2010 Multichannel experience most dysfunctional aspect of customer service, according to new North America research study

February 15, 2010 eGain and CelFocus Partnership Brings Technology Innovation to Telecoms Customer Service Operations

February 11, 2010 eGain Announces Financial Results for the Second Fiscal Quarter Ended December 31, 2009

February 04, 2010 eGain to Announce Second Quarter Fiscal 2010 Financial Results

February 02, 2010 eGain Showcases Innovations in Telecoms eCare at Mobile World Congress, 15-18 February at Booth # D58, App Planet

November 11, 2009 eGain Announces Financial Results for the First Fiscal Quarter Ended September 30, 2009

November 04, 2009 eGain to Announce First Quarter Fiscal 2010 Financial Results

October 13, 2009 eGain names Carone as specialist channel partner in UK

October 01, 2009 eGain Fuels Knowledge-Powered Customer Service at British Gas

September 21, 2009 eGain Named to Software Magazine's Annual Software 500 List for Seventh Year in a Row

September 17, 2009 eGain Placed in Leaders Quadrant in Leading Industry Analyst Firm's E-Service Suites Magic Quadrant

September 14, 2009 eGain Announces Financial Results for the Fourth Quarter and Fiscal Year Ended June 30, 2009

September 08, 2009 eGain to Announce Fourth Quarter and Fiscal 2009 Financial Results

August 25, 2009 eGain Service™ 8.0 selected as KMWorld Trend-Setting Product of 2009

August 25, 2009 Former Wachovia head of eCommerce joins eGain board of advisors

 
 
 
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