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July 14, 2010

eGain Continues European Expansion Drive

May 12, 2010

eGain Announces Financial Results for the Third Fiscal Quarter Ended March 31, 2010

April 29, 2010

eGain to Announce Third Quarter Fiscal 2010 Financial Results

March 24, 2010

Insurance industry performs well in phone customer service, but lags in web customer experience, says new research from eGain

March 24, 2010

Healthcare and pharmaceuticals industries lack in eService, says "mystery shopping" research from eGain

March 17, 2010

eGain expands in Europe to address demand for innovative customer service solutions

March 10, 2010

Cross-agent and cross-channel customer experience declines in financial services sector, research study finds

March 10, 2010

Retail sector ranks first in customer service in multi-industry "mystery shopping" customer experience research from eGain

March 10, 2010

US communications providers improve slightly in subscriber service overall, but channel silos get deeper

March 03, 2010

Pan-European Survey Reveals Telecoms Consumers Want Love, Not Discounts

March 01, 2010

eGain named to KMWorld magazine's "100 Companies that Matter in Knowledge Management" Fourth Year in a Row

February 23, 2010

Multichannel experience most dysfunctional aspect of customer service, according to new North America research study

February 15, 2010

eGain and CelFocus Partnership Brings Technology Innovation to Telecoms Customer Service Operations

February 11, 2010

eGain Announces Financial Results for the Second Fiscal Quarter Ended December 31, 2009

February 04, 2010

eGain to Announce Second Quarter Fiscal 2010 Financial Results

February 02, 2010

eGain Showcases Innovations in Telecoms eCare at Mobile World Congress, 15-18 February at Booth # D58, App Planet

November 11, 2009

eGain Announces Financial Results for the First Fiscal Quarter Ended September 30, 2009

November 04, 2009

eGain to Announce First Quarter Fiscal 2010 Financial Results

October 13, 2009

eGain names Carone as specialist channel partner in UK

October 01, 2009

eGain Fuels Knowledge-Powered Customer Service at British Gas


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