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Customer portals
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Give
your customer their own personal window to
their information. eGain Customer Portal™
delivers a secure, flexible, personalized
web self-service gateway through which customers
can retrieve information using a standard
web browser. This online customer service
portal delivers to your customers the personal
information they want, the way they want to
see it, and when they want to see it. Your
customers can view the top FAQ, manage their
own accounts, review open ticket and service
issues, and review their communications with
your company-all within a secure, personalized
environment.
With the competition only a click away, your
customers need reasons to return to your site.
Providing secure communications and personalized
information allows customers to quickly get
the information they need, and to develop
the sense that they are participating in an
active user communication.
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