Vodafone, Virgin
Media, Orange, France Telecom, Aliant, 3 Italia,
MTN, and Telecom Italia Mobile have one thing
in common—they all rely on eGain’s
proven and innovative customer service solutions.
eGain solutions have been helping these telecom
companies improve
contact center effectiveness, reduce
supply chain costs, maximize
ROI on web self-service, and deliver
consistently excellent customer experience.
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“eGain understood our business and the specific requirements of telecoms customer service. This is critical as we enter the next phase of our eCare strategy, where we plan to introduce innovations such as mobile care and social media services.”
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